Privacy Policy

Your privacy and security

MixPixie is committed to protecting all your private details. We promise (Pixie’s honour), to use the information that we collect about you in accordance with the Data Protection Act 1998.

You can see the information that we hold about you, once you have logged in, in My Account and checking your account details. You can also update your account details online whenever you want to.

How we use your contact information

All the personal information that you provide us with includes your contact details, payment card details and information about any recipients of products that you wish us to deliver products to.

No naughtiness is allowed at MixPixie so we will not sell or disclose any personal data to any third party unless required to do so by law.

We do want to keep you up-to-date with all things MixPixie though, so we will use your information to send you an email newsletter every month, keeping you informed of new products and special Pixie offers. You can choose whether to receive these newsletters when you are registering.

Opt In

When you register on mixpixie.com, you can opt in to receive any communications from us, other than that required to process your registration or orders. You can change this in your account details whenever you want but please allow three working days for the Pixies to process this.

Cookies

In order to improve the service that we Pixies offer you, we may use a ‘cookie’. A ‘cookie’ is a yummy biscuit and also in this case, a small data file which is placed on your computer or other device by this website and which collects certain data about your activity on MixPixie. The primary purpose of the use of cookies is to ensure the process of personalising CDs is user-friendly and consistent throughout a session. You may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of this Website. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org. For information about eating cookies, go to your local supermarket.

Securing your personal information

All of the personal information you enter, including your name, address, and the contents of your address book, is encrypted by secure server software after it is safely transmitted across the Internet. The top secret Pixie team only has access to this information.

Securing your password

When you register with mixpixie.com, you do so as an individual human or Pixie. You must keep your user name and password to yourself.

We know that you may use the same password for other Internet accounts, and that it is highly sensitive. Rest assured, your password will remain encrypted and we do not have access to it at all. If you forget your password, we Pixies can send you a temporary one. You will then be able to access your account and create a new password.

Credit card transactions

Your card details are not recorded or stored in our database. They are encrypted and are transferred securely to our Payment Service Provider SagePay for immediate authorisation. Once we have received authorisation from the Payment Service Provider we will confirm your order.